one of the applications should have "Not Responding" as its status. Hightlight that entry by single-clicking on it, then select the End Task button. Another window may appear, choose End Now from that window. You can try to run the program again, if it still hangs you will want to reboot your computer. If it still hangs you will want to contact tech support.

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Printer Help - General Tips
When printing you should determine which printer the program is printing to.
Then you will know where to pick up the printing.
When you choose file -> print you will see a dialog box that tells you which printer is selected.
It also allows you to specify printing options.
You usually do not see this dialog if you just click the print button. If while in windows you choose start -> Printers and Faxes, you will see the printers that are available to print to from your computer. The one with the checkmark by it is your default printer.
That is to say it is where you will print if you do not specify different. While in printers and faxes you can change your default printer by right clicking the desired printer and selecting Set as Default Printer.
Until you change your default printer back, you will continue to print to the newly selected printer

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Printer Help - How do I add a printer?
First, open Start and then select Printers and Faxes.

You should see a screen displaying any printers currently installed.

To add a new printer, select Add a printer under the Printer Tasks menu, or double-click the Add Printer icon.

This next window will come up, just hit Next.

Make sure to select the button for A network printer and hit Next.
 

Select the button to find a printer in the directory and hit Next.
 

Once the Find Printers window comes up click on Find Now.

At this window you finally choose the printer you want to add.  You can change the view of printers by clicking on the heading, i.e. Name, Location, Model.  These columns can help you find the printer closest to you.  You can either double-click on the printer, or click on the printer and select ok to add the printer.
 

If you currently have other printers added already, you won't see the following window.  If you do you can decide here whether this new printer should be your default or not.  After deciding hit Next.

Now you are done, just hit Finish to end the wizard.

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Passwords - Password Policy
Your password will expire 35 days from when you create it.
You have 5 tries to correctly enter your password.
After 5 tries your account will be locked out for 6 hours.
It is against policy to share your password with other users.

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Passwords - What is a good password?
A good password is one that is hard to guess or figure out. Many programs are available for obtaining a password. A strong password is difficult for a person or program to obtain. Below are some guidelines to help in creating a password.

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Passwords - How do I change my password?
You will be prompted by Windows to change your password before it expires. You may want to change it before then. If so, after logging on, follow these instructions:

1. Press Control-Alt-Delete. You should then see the Windows security window:

   

2. At the Windows Security window left-click on Change Password.
3. At the Change Password window, enter your old password.
4. You will then have to enter your new password twice for verification.
5. Once you have finished successfully, Windows will say, "Your Windows Password has been successfully changed."
6. To make sure that your new password works, please log off of your machine, and then log onto the network again. If you have any problems, please contact your tech support.